Frequently asked questions
Quick answers about orders, delivery, payments and returns.
Orders
You can cancel an order from your account before it ships. If you paid online, the refund is processed to the original payment method.
No. You can check out as a guest. Creating an account lets you track orders, save addresses and manage your wishlist.
Yes. A GST invoice is generated for every confirmed order. Add your GSTIN at checkout to claim input tax credit.
Payments
We accept UPI, credit and debit cards, net banking and wallets through our secure payment partners. Cash on delivery is available on eligible orders.
Yes. Payments are processed by PCI-DSS compliant payment gateways over encrypted connections. We never see or store your card details.
Returns
Open the order in your account and choose Request return within the return window, or contact our support team.
Shipping
Most orders are delivered within 3-7 business days. Express delivery takes 1-3 business days in supported locations.
Use the Track Order page with your order number and email address, or open the order from your account.
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