Returns
You can request a return within 7 days of delivery for most products. Items must be unused, in their original packaging and with all tags and accessories.
Non-returnable items
For hygiene and safety reasons, perishable goods, live plants (except when damaged in transit), personal care products that have been opened, and items marked as non-returnable cannot be returned.
Damaged or incorrect items
If you receive a damaged or incorrect item, contact us within 48 hours with photos and we will arrange a free replacement or refund.
Refunds
Once the returned item is received and inspected, refunds are issued to the original payment method within 5-7 business days. Cash on delivery orders are refunded by bank transfer or UPI.
How to request a return
Sign in, open the order in My Orders and choose Request return, or contact support@gmitshop.com.